Training Facilitation

Training Facilitation

GTC LLC facilitates on-site and virtual training sessions. Areas in which GTC LLC provides training include Emotional Intelligence, Conflict Management Modes, and Personality Styles. Here is an overview of each training solution.

Emotional Intelligence Training for Leaders

Applied Emotional Intelligence (AEI) (6 x 90-minute virtual instructor-led modules)

AEI is a virtual instructor-led learning program that helps boost essential emotional intelligence competencies. The program has been designed to help participants enhance how well they demonstrate emotionally intelligent behavior and, in doing so, improve how to connect, communicate, and collaborate with others. Each of the six 90-minute sessions focuses on one of the core competencies of emotional intelligence as follows: 1) Self-awareness, 2) Awareness of others, 3) Authenticity, 4) Emotional reasoning, 5) Self-management, and 6) Positive influence.

Through practical tools and techniques, training participants will:

• Enhance their understanding of the science of emotions and explore the powerful impact emotions can have on decisions, behavior, and performance
• Increase their understanding of themselves and others to better connect, communicate, and influence
• Improve their resilience and well-being to remain centered under pressure and project greater presence and confidence
• Enhance their skill at positively influencing the way others feel.

The Emotionally Intelligent Leader Program (On-site, 1 Day)

In this program, participants first take a personal Genos Emotional Intelligence Leadership Assessment to understand how they are showing up at work. During the workshop, attendees will improve their understanding of emotions and emotional intelligence. They will also explore and practice tools and techniques for applying emotional intelligence in leadership, and creating conditions for others to achieve high performance. In the program, attendees will:

• Explore the neuroscience of emotions and emotional intelligence
• Examine tools and techniques for effectively asking for, and responding to, feedback
• Explore techniques for developing awareness of self and others
• Examine how they can use reactive and proactive techniques to build their resilience and effectively manage strong emotions
• Explore an approach for facilitating engagement discussions with staff members
• Explore techniques for applying emotional intelligence in leadership and creating high performance in others.

The Engaging Leader (On-site, 1 Day)

The Mindful Leader (On-site, 1 Day)

During the Genos Mindful Leader Program, participants establish the foundations to supercharge their teams with powerful skills and techniques. Combining the power of neuroscience, mindfulness, and emotional intelligence, individuals learn to become leaders who naturally engage their people for superior results. Attendees learn essential competencies for sustaining peak performance, creativity, and motivation in themselves and others – even in the face of extreme stress and challenging times.

Prior to the start of the training program, every attendee completes a Genos Leadership Assessment. They complete a self-assessment of their emotional intelligence behaviors, and then they select individuals from whom they would like to receive feedback. The Genos assessments are unique in that they measure how you are seen to show up at work and how important your raters deem these behaviors to be for your position. Moreover, they gather input on six emotionally intelligent behaviors: 1) Self-Awareness, 2) Awareness of Others, 3) Authenticity, 4) Emotional Reasoning, 5) Self-Management, and 6) Inspiring Performance.

All attendees receive a customized report that includes their assessment results and a development tips workbook to help them develop key behaviors of emotional intelligence. The program covers all of the theories that participants need to show up in the workplace in a mindful and emotionally intelligent way, but at its heart, it is a practical program designed for leaders who want to make a difference and maximize their impact. Participants focus on building practical and actionable mindfulness and emotional intelligence skills that they can begin applying right away in the workplace. There is a distinct focus on how to take all the learning back to the organization right away in order to make a noticeable difference in how participants show up. Everyone learns how to decide which practices are most suited for them at this moment in time.

The Resilient Leader (On-site, 1 Day)

Prior to the training program, every attendee completes a Genos Leadership Assessment. They complete a self-assessment of their emotional intelligent behaviors, and then they select individuals from whom they would like to receive feedback.

Each attendee receives a customized report for the program that includes their assessment results, along with a development tips workbook to help them develop key emotional intelligence behaviors. The course dives into the neuroscience of emotions along with the effects of positive and negative emotions on people. Studying emotional intelligence in leadership helps participants understand and interpret their own emotional intelligence assessment results and how to focus on key areas for development. The program then goes through techniques and strategies to develop higher levels of personal resilience.

In order to develop an action plan to boost resilience in multiple areas of life, attendees will work through strategies for this in four areas: physiological, relationship, thinking, and environment. Then they dive into powerful models for developing resilience in each of these areas. Developing the levels of resilience for leaders can be truly life-changing. Attendees will document insights and build an action plan to take back to their lives and work environment so they can start having a more positive impact straight away. It is a comprehensive and enjoyable program to experience.

Emotional Intelligence Training for Salespeople

(On-site, 1-Day)

During this program, salespeople will improve their understanding of the science of emotions and emotional intelligence. They will also explore and practice techniques to develop the superior emotional intelligence that typifies top salespeople.

In this program salespeople will:

• See how emotional intelligence has already colored their work experiences
• Get insight into the impact that emotional intelligence has on every interaction they have with prospects and clients
• Explore the neuroscience of emotions and emotional intelligence
• Understand what causes positive and negative emotional responses at work
• Review feedback on their emotionally intelligent behavior, and plan to enhance their ability to show up in an emotionally intelligent manner
• Learn how mindfulness practice can enhance focus and concentration
• Explore the neuroscience of mindfulness
• Gain insight into how to deal with different personality types
• Become familiar with the everyday ‘triggers’ that either open or close the minds of prospects and clients to their messages
• Learn daily practices to become more focused, calm, empathetic, and capable of dealing with the stress that is so much a feature of the sales profession.

Conflict Management Training

(On-site and virtual training workshops lasting 2, 4, or 8 hours)

During the workshops, participants will be introduced to the five basic conflict-handling modes. They learn how and when each mode is typically most appropriate, and they gain insight into how overusing or underusing a particular mode can create unwanted situations for themselves and the people around them. The workshops target four key objectives:

• Expanding self-awareness
• Developing awareness of others
• Assessing conflict situations
• Learning and applying new skills.

In many organizations today, the focus is on results such as finding better solutions faster. To optimize performance, we must be able to effectively resolve issues, settle differences, and implement solutions on every level. The TKI workshops help people discover how their conflict management styles can affect performance.

Myers-Briggs Personality Training

Understanding and Working with Personality Type (On-site or virtual, 4 hours)

This is a high-quality introductory Myers-Briggs Type Indicator (MBTI) training for all audiences. Workshop participants will increase their understanding of personality type by learning about the Myers-Briggs® framework, developing greater self-awareness and awareness of others, and identifying ways to use personality differences constructively to improve personal interactions and team performance. Each participant will take the MBTI Step I™ assessment for a cohesive learning experience. Additionally, participants will receive a copy of the Introduction to Myers-Briggs® Type booklet.

Communication Style Workshop

Compelling Conversations: Developing Communication Style Through Myers-Briggs® Type (4 hours on-site or virtual)

Communication is essential in building and maintaining relationships. The Compelling Conversations workshop helps participants identify and understand their own and others’ communication styles based on MBTI type, and practice their skills to communicate more effectively. Each participant will take the MBTI® Step I™ Communication Style Assessment and receive the Introduction to Myers-Briggs® Type and Communication booklet.

Team Development Workshop

(On-site 1-Day Workshop)

The success of any organization depends on the effectiveness of its people, especially in teams. This program helps team members maximize their contributions and effectiveness. Workshop participants will learn how their personality preferences lead to differences in their work, communication, decision-making styles—and how they can "flex” those preferences to accommodate the styles of other team members—to capitalize on team strengths, address weaknesses, and enhance overall performance. This is a highly interactive program with engaging activities.

Stress Management Workshop 

(8-hour on-site workshop)

This workshop incorporates MBTI insights into leadership training. It equips leaders with the knowledge and skills to recognize their leadership strengths and potential blind spots. The workshop will enable leaders to identify and use five key type-related values that promote effective leadership and create a development plan for enhancing their leadership effectiveness using the principles of MBTI personality type.

MBTI® Concepts for Managers: A Step I™ Type Training Workshop for Managing and Mentoring Others