Below is information on Dr. Jacob’s new book, Women’s Interpersonal Conflicts with Female Coworkers: A Path to Resolution. Additionally, you will find journal articles about executive coaching and how the MBTI and TKI assessments have been used in different organizations. Please click on each article to access it online. Should you have any questions, please feel free to contact us.
This book is the result of extensive research on women’s interpersonal conflicts with female coworkers. It contains background information on why interpersonal conflicts develop between women in the workplace, real-life accounts of women’s challenging interpersonal conflict situations with each other at work, how they resolved the conflict, and what they learned from their experience. In addition, the book provides a research-based model with steps to effectively resolve interpersonal conflict, and tips on what to do and what to avoid doing in such situations. Click here to order.
Articles about Emotional Intelligence
1. Why Emotional Intelligence is Important in Leadership, by Lauren Landry, Harvard Business Review
2. Four Ways Emotional Intelligence Can Boost Your Sales, by Lucas Miller
4. Five Reasons Why Emotional Intelligence Matters in Sales by Chad Brooks
5. How Emotional Intelligence Boosts Your Close Rates in Sales by Elise Dopson
6. The Emotional Culture Index